.contact-form-section{background:#efebe4;padding:110px 0}.form-layout{display:grid;grid-template-columns:.62fr 1.38fr;gap:75px;align-items:start}.form-intro{position:sticky;top:30px}.form-intro>p{font-size:17px;line-height:1.7;color:var(--muted)}.direct-contact{display:flex;flex-direction:column;gap:8px;border-left:3px solid var(--orange);padding-left:18px;margin-top:30px}.direct-contact a{font-weight:800}.contact-form{background:#fff;padding:42px}.contact-form fieldset{border:0;padding:0;margin:0 0 35px}.contact-form legend{font-size:20px;font-weight:900;border-bottom:1px solid var(--line);width:100%;padding-bottom:13px;margin-bottom:22px}.form-row{display:grid;grid-template-columns:1fr 1fr;gap:18px}.contact-form label{display:block;text-transform:uppercase;letter-spacing:.07em;font-size:11px;font-weight:800;margin-bottom:18px}.contact-form input,.contact-form select,.contact-form textarea{display:block;width:100%;margin-top:8px;padding:14px;border:1px solid var(--line);background:#faf9f6;font:inherit;font-size:15px;text-transform:none;letter-spacing:normal}.contact-form textarea{resize:vertical}.form-consent{display:flex!important;gap:11px;align-items:flex-start;text-transform:none!important;letter-spacing:normal!important;font-size:13px!important;line-height:1.55}.form-consent input{width:auto;margin:3px 0 0}.honeypot{position:absolute!important;left:-9999px}.form-submit{border:0;cursor:pointer}.form-success{background:#e5f6e9;color:#17632b;padding:16px;margin-bottom:25px;line-height:1.5}.grievance-process{background:var(--ink);color:#fff;padding:60px 0}.process-grid{display:grid;grid-template-columns:repeat(3,1fr)}.process-grid article{padding:25px;border-right:1px solid #444}.process-grid article:last-child{border:0}.process-grid b{color:var(--orange)}.process-grid h3{font-size:24px;margin:28px 0 8px}.process-grid p{color:#aaa;line-height:1.6}.urgent-note{background:var(--ink);color:#fff;padding:22px;margin-top:30px;display:flex;flex-direction:column;gap:6px}.urgent-note strong{color:var(--orange)}.urgent-note span{font-size:13px;line-height:1.5;color:#bbb}.file-field{border:1px dashed #aaa;padding:18px}.file-field input{border:0;background:transparent;padding:8px 0}.file-field small{display:block;color:var(--muted);margin-top:7px;text-transform:none;letter-spacing:normal}
@media(max-width:900px){.form-layout{grid-template-columns:1fr}.form-intro{position:static}}
@media(max-width:520px){.contact-form-section{padding:75px 0}.contact-form{padding:24px}.form-row,.process-grid{grid-template-columns:1fr}.process-grid article{border-right:0;border-bottom:1px solid #444}}